ISO/IEC 17024

ISO/IEC 17024 is an international standard - “Conformity assessment - General requirements for bodies operating certification of persons” - published jointly by ISO and IEC. It sets requirements for impartiality, the competence of the certification body, exam development, and records and management systems, so that personnel-certification programs are consistent and credible worldwide.

What the standard is for

ISO/IEC 17024 gives certification bodies a common, internationally recognized benchmark for how to operate. When a body conforms to it, employers, regulators, and the public can trust that its credentials were awarded through a fair and rigorous process rather than an ad-hoc one.

What it focuses on

  • Impartiality - separating certification decisions from training, consulting, or other conflicting interests.
  • Competence of the certification body - qualified people and sound processes running the program.
  • Exam development - valid, reliable assessments tied to a defined scheme.
  • Records and management systems - documented procedures and retrievable evidence that the program runs as written.

How CredFlow helps

CredFlow is a credential lifecycle management platform built to help certification bodies operate their programs cleanly: documented, repeatable workflows; role-based access that supports decision independence; immutable audit logs with 7-year retention; public verification; and report/export tooling for management reviews and audits. CredFlow helps programs pursue and maintain conformity - it is software, and is not itself certified to ISO/IEC 17024.

To see how it maps to your management-system evidence, book a demo or email manage@electric.software.

NCCA accreditation

Accreditation of a certification program against the NCCA Standards.

Recertification

Renewing a credential after its initial award.

Continuing competence

Ongoing demonstration that a professional remains competent.

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